We had to write to say thank you to TSCPETS. In late in March 2010 we ordered
four replacements flaps (PetSafe Extra Large A04026-4-11) for our dog doors.
We currently have 3 one hundred plus size shepherds and they have six dog doors
…..very spoiled dogs since they like to be house dogs and prefer the company
of people. We had major problems finding replacement flaps in our province or
in Canada for that matter or they were priced close to ½ that of the
entire door assembly. Our dogs and cold winter temperatures (up to -40C) wear
out the flaps rather quickly around here. We found the pricing at TSCPETS very
reasonable along with the shipping especially considering they had to ship internationally.
When we phoned to place the order the staff was very efficient and helpful.
When we order an item from the States to be shipped to us here in Canada, the
wait time to receive it is generally is in the 3 to 6 week time frame. The biggest
surprise however was we got the shipment in record time of less than two weeks.
We think that they must be due to part to TSCPETS expertise in handling international
orders. Keep up the great work and we look forward to doing more business with
- Alan and Katherine Hrynyk and the Shepherd Pack, Vegreville Alberta Canada
Thank you for the prompt processing and shipping. I also utilized your customer
service number for a shipping concern i had. Of course TSCPETS resolved my problem
with no delay, hesitations, not even a phone delay. That is excellent service
and a business well ran.... Thanks!!!again.....
- J and J Farms
The syringes I ordered for my cat arrived quickly and I love the price I paid! Also, the needle on this syringe is a tad longer than the NIPRO's I have been using. Makes giving insulin to Oreo the cat easier. So happy I ordered from TSCpets!
- Jennifer, High point NC
I ordered a nice enclosed cat litter box from TSC Pets.com at a very reasonable
price. As it turned out, I did not need the litter box, and I asked TSC if they
hadn't shipped it, could they cancel the order and keep the money I paid, to
compensate for their trouble. They cancelled the order AND refunded my full
price, including shipping. It's nice to know there are still reputable vendors
who place customer satisfaction above making a fast buck! I will definitely
buy from them in the future if the need arises for other pet supplies.
- Bill, VA USA
Thank-you very much, they came in record time, and was packaged safely. Will
recommend your site to everyone I know with any pets. once again thank you jessica
(Kila & Kane) my dogs
- Jessica, Ontario Canada
I found your site on the internet and I'm so glad I did. I ordered a new dog
door flap. You had the best price around.
- Patty, CA USA
wow, just got my order two days after placing it!!!! you will always have my
business, that was super fast.
- Jason, NV USA