We had to write to say thank you to TSCPETS. In late in March 2010 we ordered four replacements flaps (PetSafe Extra Large A04026-4-11) for our dog doors. We currently have 3 one hundred plus size shepherds and they have six dog doors …..very spoiled dogs since they like to be house dogs and prefer the company of people. We had major problems finding replacement flaps in our province or in Canada for that matter or they were priced close to ½ that of the entire door assembly. Our dogs and cold winter temperatures (up to -40C) wear out the flaps rather quickly around here. We found the pricing at TSCPETS very reasonable along with the shipping especially considering they had to ship internationally. When we phoned to place the order the staff was very efficient and helpful. When we order an item from the States to be shipped to us here in Canada, the wait time to receive it is generally is in the 3 to 6 week time frame. The biggest surprise however was we got the shipment in record time of less than two weeks. We think that they must be due to part to TSCPETS expertise in handling international orders. Keep up the great work and we look forward to doing more business with TSCPETS.

- Alan and Katherine Hrynyk and the Shepherd Pack, Vegreville Alberta Canada

Thank you for the prompt processing and shipping. I also utilized your customer service number for a shipping concern i had. Of course TSCPETS resolved my problem with no delay, hesitations, not even a phone delay. That is excellent service and a business well ran.... Thanks!!!again.....

- J and J Farms

The syringes I ordered for my cat arrived quickly and I love the price I paid! Also, the needle on this syringe is a tad longer than the NIPRO's I have been using. Makes giving insulin to Oreo the cat easier. So happy I ordered from TSCpets!

- Jennifer, High point NC

I ordered a nice enclosed cat litter box from TSC Pets.com at a very reasonable price. As it turned out, I did not need the litter box, and I asked TSC if they hadn't shipped it, could they cancel the order and keep the money I paid, to compensate for their trouble. They cancelled the order AND refunded my full price, including shipping. It's nice to know there are still reputable vendors who place customer satisfaction above making a fast buck! I will definitely buy from them in the future if the need arises for other pet supplies.

- Bill, VA USA

Thank-you very much, they came in record time, and was packaged safely. Will recommend your site to everyone I know with any pets. once again thank you jessica (Kila & Kane) my dogs

- Jessica, Ontario Canada

I found your site on the internet and I'm so glad I did. I ordered a new dog door flap. You had the best price around.

- Patty, CA USA

wow, just got my order two days after placing it!!!! you will always have my business, that was super fast.

- Jason, NV USA

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